Frequently Asked Questions


  • What models of vehicles are available with the company?

We have a full range of group transport vehicles including coaches, buses and minibusses. We keep our fleet up to date with the latest models.

  • Is it essential to contact the company in advance of the trip?

We may, of course, be contacted on arrival in Spain. But it is advisable to reserve our service as far in advance as possible, in order to avoid disappointment. This is especially important during the high season.

  • How soon should we contact the company after arrival?

Provided the arrangements for the vehicle hire are in place, we can arrange to meet your party on arrival in the country.

  • Are the rates of the company high?

Our rates for the hire of our vehicles are compliant with the international rates for group vehicle hire in Europe. However. we always try to offer the most economical rate possible.

  • May we contact the office of the company at any time?

We offer a 24-hour helpline so that our customers may reach us at any time, especially an emergency.

  • If we don’t like the vehicle, would it be possible to change it for another?

Our company always supplies the vehicle most suited to the clients’ needs. If, however, for some reason the vehicle is unsuitable, we’ll try to replace it with another one.

  • May we cancel a vehicle easily if we change our plans?

Yes, certainly. But as we are trying to accommodate our customers as far as possible, we’d prefer to be informed at the earliest about a cancellation so our operations may continue to run smoothly.

  • When we hire a vehicle, will a driver also be included in the rate?

Every vehicle hired from us comes with a competent driver. Our drivers are fully trained and experienced, knowledgeable in local routes. They’re also trained in safety measures and regulations.

  • Can the company provide tour guides?

At the time of hiring, it should be made known if a tour guide is required. We can supply experienced tour guides competent in the necessary language if required.

  • Are the buses air-conditioned?

Spain is a country of varied climate. When we arrange vehicles for different regions, we ensure that the vehicle is suitable for the local climate.

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